Buying Electronics FAQ
About Our Products
- Where does your inventory come from?
- Why are your prices so low for certain items?
- What programs do your computers come with?
- What carriers work with your phones?
- Do any computers come with Word?
- Are all the items on your website available to buy at your store?
Return and Warranty Policies
- How do I transfer/register the manufacture warranty?
- What is Computer Overhauls return policy?
- What is Computer Overhauls warranty policy?
- Are returns subject to a restocking fee?
- Can I exchange my return item for another?
- Approximately how long will it be before a refund/credit appears on my debit/credit card?
Shipping Information
- Shipping & Local Pickup
- When will my order be shipped?
- When will my package be delivered?
- How do I get my order’s tracking number?
- How do I track my package?
- Where is my package shipping from?
General
- How long has Computer Overhauls been in business?
- How do I make an in-store pickup order?
- When are you open and what are your store hours?
- Can I put a device on hold?
- What is the Computer Overhauls eBay store?
- How do I find the warranty status of a product?
Payment Information
- Can I buy online and pickup in-store?
- What payment methods does Computer Overhauls accept?
- Does Computer Overhauls charge sales tax?
- Does Computer Overhauls offer Layaway?
- Why was my order declined?
- Can I pay by check or money order?