If you are having any issues with your purchased device you can take any of these steps for assistance:
A) If you live in or near New York City you can stop by our store anytime during business hours for a free diagnostic. Please be aware that the diagnostic can take up to one business day.
B) If you ordered the device online let us know your issue and we will provide you with either troubleshooting steps or a prepaid shipping label to return the item.
C) Some of our computers are sold with the original manufacture's warranty. You can get your item serviced fast and free directly through them:
Lenovo warranty services:
HP warranty services:
Apple warranty services: