For items purchased in our retail store or on Shop.ComputerOverhauls.com we have a 30-day return policy.
If you'd like to return the laptop, you can do so within the first 30 days. The buyer is responsible for return shipping costs; we do not provide pre-paid return labels. Items must be returned in the same condition they were purchased in along with the charger.
There is no restocking fee for returns of used items. For brand new items opened then returned out of buyer's remorse, we will charge a 20% restocking fee.
All computers come with a 180-day warranty included free, computers may also be under manufacturer warranty and will be eligible for service by the manufacturer; this information is available in the product listing. If you have a problem with your computer within the warranty period, we can repair or refund you.
Items sold on eBay may have a different warranty/return policy, see item listing for details.
Each customer is allowed a maximum of 2 returns per year.
Our return shipping address is:
130 West 26th St
New York, NY 10001